Monday, September 16, 2024

Starring MediaMarkt, Glovo, and Footasylum: the biggest retail technology news stories of the week — Retail Technology Innovation Hub

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7. New trial sees Asda lay claim to being the first UK supermarket to sell refurbished TVs in its stores

Asda has announced that customers in six locations will now be able to purchase refurbished TVs in what is being pitched as a first for a UK supermarket.   

The grocery giant has launched a trial which has seen it refurbish three models of returned HD LED Smart Sharp and Polaroid TVs at its ERC (electrical returns centre) using recycled materials – and they will now be sold in its stores from as little as £100.   

Customers in Folkestone, Leeds, Glasgow, Sunderland and Ellesmere Port, will be able to pick up one of three sizes of the TVs, including a 32”, 40” and 50”. 

Energy ratings, barcodes and images have all printed been on the box for the TVs, which have been re-packaged to make clear to customers that they are refurbished.  

Recommended retail price for a new HD LED 50” Smart Polaroid TV is £240, meaning customers could make a saving of up to £80 should they opt for a refurbished model for £160.

8. Nespresso and HIVED team up to offer Londoners a more sustainable and convenient coffee delivery experience

Nespresso UK has partnered with HIVED, an all electric delivery service, on sustainable coffee orders in London.

The aim of the tie up is to enhance the customer experience while notably reducing carbon emissions.

Nespresso customers can now track their orders in real-time, receive live updates, and access instant customer support through HIVED’s platform.

The partnership will seek to reduce carbon emissions by up to 76% per parcel, potentially saving over 10,000kg of CO2 emissions monthly across approximately 60,000 Nespresso deliveries in London.

Murvah Iqbal, Co-Founder and Co-CEO, HIVED, says: “Nespresso is an incredible cup of coffee, and we are delighted to be working as its delivery partner. Londoners can now get their coffee moments with an elevated and more sustainable delivery experience, at the same time.”

“As we continue to expand our operations across London and beyond, this partnership is a great example of how HIVED can support major brands like Nespresso, through its fast, reliable and uncomplicated delivery experience for customers.”

9. Hello Aberdeen as Footasylum goes live with another NewStore and Adyen tech powered mobile PoS store

Footasylum has opened its second fully mobile PoS store (no fixed till points), powered by NewStore and Adyen using Apple Tap to Pay and other FinTech solutions to drive physical conversion.

The store is located in Aberdeen with more locations set to follow this year.

2023 RTIH INNOVATION AWARDS

NewStore emerged victorious at the 2023 RTIH Innovation Awards, picking up the Omnichannel Retail Initiative of the Year gong for its work with Footasylum.

Our winners were revealed at a fantastic awards ceremony, which took place at the Barbican Centre in central London.

The event was held on Wednesday, 29th November, maintaining its popular evening format, with a drinks reception in the stunning Conservatory, followed by a Christmas themed three course meal, and awards ceremony in the Garden Room.

Check out the full winners list here.

10. Focus on cutting-edge AI as eBay veteran Diana Pulnar joins Outfittery as Chief Product & Tech Officer

European personal shopping service, Outfittery, has announced Diana Pulnar as its new Chief Product & Technology Officer (CPTO).

In a LinkedIn post, CEO and Co-founder, Julia Bösch, said: “Our journey together spans years. I first met Diana several years ago, and I immediately knew I wanted her on our team.”

“While the timing didn’t work out back then, we reconnected over coffee a few months ago, and this time, it clicked! Fun fact: Diana has been on my ‘secret list’ of people I’ve always hoped to work with, and I’m overjoyed that it has now become a reality.”

She added: “Diana brings over 20 years of experience, including her role as Senior Director of Product at eBay. She’s navigated the complexities of large corporations and the fast pace of startups like StudiVZ, making her a versatile and visionary leader.”

“Her passion for technology, product innovation, and customer centric thinking is unparalleled. In an industry that still has far too few women and mothers in leadership roles, Diana stands out as a true role model.”

As CPTO, Pulnar will focus on driving innovation, transforming the shopping experience with cutting-edge AI, and creating solutions fuelled by deep customer insights.

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