Thursday, September 19, 2024

Starring Evri, Target, Asda, and Dunelm: the biggest retail technology news stories of the week — Retail Technology Innovation Hub

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7. Asda wraps roll-out of new NCR Point of Sale software across UK grocery giant’s store estate

Asda has completed the roll-out of new NCR Point of Sale (PoS) software across its store estate.

In a LinkedIn post, Kevin Besford, Senior Director – Retail Future at Asda, said: “A huge thank you to everyone involved in this extremely ambitious project.”

He added: “This commitment is driving us forward as we continue to build our brand new Asda digital landscape. An even bigger thank you to all our store colleagues who’ve continued to work extremely hard in serving our customers through this time of change.”

“A massive well done to everyone involved in the Asda front end programme, a massive cross functional effort to mobilise across 612 stores.”

The project included 16,674 checkouts, 6,211 physical installs, 27,888 scan and go devices updated, with deployment peaking at 42 stores per week, and over 30,000 colleagues newly trained.

Besford concluded: “An amazing collaboration across the Retail, Tech and NCR teams to get this done.”

8. Huge project: home furnishings retailer Dunelm partners with SVS on roll-out of new omnichannel gift cards

Dunelm has announced the roll-out of omnichannel gift cards, in partnership with Stored Value Solutions (SVS).

In a LinkedIn post, Thiago Palharini, Senior Product Manager at Dunelm, said: “This huge project touched virtually every system in the company, and it took a massive team effort to pull off.”

“Now, you can buy Dunelm gift cards online and in-store, which can be used both ways. Perfect for gifting to someone you love.”

“A special shoutout to our fantastic teams in customer care, FinTech, order management, marketing, finance, and customer comms.”

“So proud to be part of these teams and deliver something that has the potential to be a game-changer for our business!”

Malc Berg, SVP Business and Account Development Executive at SVS, commented: “Great to be working with Dunelm. Superb achievement. Huge congrats to all involved. We’re proud to be in partnership with you.”

9. Walgreens Boots Alliance Global Sourcing announces deployment of TradeBeyond supply chain technology

Supply chain management solution provider, TradeBeyond, reports that Walgreens Boots Alliance (WBA) Global Sourcing has selected its platform to optimise and standardise the company’s operations across its retail brands and to leverage more innovative and agile sourcing practices. 

This will be used to manage numerous processes within WBA’s Global Sourcing function, as well as overall sourcing and order management follow up.

It will also replace several legacy and redundant systems with the aim of creating digital efficiencies, unifying processes, and facilitating data transparency and integrity. 

10. Foot Locker launches revamped FLX Rewards loyalty programme in North America and preps new mobile app

Foot Locker has launched its reimagined loyalty programme, FLX Rewards, across North America. 

Kim Waldmann, Global Chief Customer Officer, says: “It all started by listening intently to our customers, and they were super clear on what they wanted from us – access to sneaker heat, exclusive rewards, and recognition of their loyalty in the form of cash back.”

“And so that’s what we delivered, showcasing our commitment to deepening customer relationships and expanding sneaker culture to more consumers across the globe.”

Later this year, meanwhile, Foot Locker will launch a new mobile app featuring real-time product launch updates, enhanced storytelling, a streamlined shopping experience and a forthcoming “Store Mode,” with the aim of enabling a more seamless omnichannel experience and connectivity for team members.

Waldmann concludes: “I am incredibly proud of the teams that worked to deliver these customer centric innovations, both significant milestones in our overall Lace Up plan.”

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