By HTN staff writers – 9.14.2024
This week in hotel technology saw a surge in AI-powered solutions, strategic partnerships, and a focus on enhancing both guest and employee experiences. Here’s a recap of the top stories:
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Guesty Unveils New AI Tools for Property Managers: Guesty launched an AI-powered website builder and ReviewSmart AI, an intelligent analytics tool that categorizes negative guest reviews into actionable insights. These additions aim to empower property managers to create engaging websites and improve guest experiences through data-driven decisions.
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Obvlo Achieves Record-Breaking Speed for Personalized Destination Guides: Obvlo announced its AI-powered platform can now create dynamic, personalized hotel destination guides in just 60 minutes, a significant advancement for the industry. This allows hotels of all sizes to offer guests up-to-date and relevant local recommendations.
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mycloud Hospitality Integrates with Rannkly for Enhanced Guest Feedback Management: mycloud Hospitality partnered with Rannkly to integrate its review management system into the mycloud PMS. This integration equips hoteliers with tools to monitor guest feedback, automate responses, and leverage analytics to improve operations and guest satisfaction.
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eviivo and HyperGuest Team Up to Expand Distribution for Independent Properties: eviivo partnered with HyperGuest to offer its customers access to a broader distribution network, connecting them directly with travel agents, OTAs, and other travel providers. This collaboration aims to increase bookings and revenue potential for independent hotels, B&Bs, and vacation rentals.
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Life House Spins Out Revenue Management Software as Independent Business: Life House announced the spin-out of its software business unit, Diamo, into an independent company focused on providing advanced revenue management solutions to independent lodging properties.
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Mobi.ai Launches AI-Powered Search and Discovery Tool for Travel and Hospitality: Mobi.ai launched Mobi Intent Driven Search (IDS), a search and discovery technology that combines natural language search with generative AI and a proprietary content store to deliver personalized travel recommendations.
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Travly Launches OTA Platform for Social-First Travelers: Travly, a travel media network known for its social-first approach to travel discovery, launched its own Online Travel Agent (OTA) platform. This new platform allows Travly’s 25 million followers to instantly book curated vacations inspired by the authentic videos and user-generated content featured on its social media channels.
This week’s news demonstrates the ongoing innovation and evolution within the hotel technology landscape. As the industry adapts to changing traveler expectations, technology is playing a crucial role in driving efficiency, enhancing guest experiences, and shaping the future of hospitality.
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